Support & FAQs

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Support & FAQs

Agent FAQs

Agent FAQs

What is Reposit?

Is a cash deposit still required?

Can you earn commission?

Who is eligible to use Reposit and what is the criteria?

How can Reposit be used on house shares, periodic tenancy or HMO?

Does the Tenant Fee Ban affect Reposit?

Are there any costs associated with Reposit?

How do I know my landlords' properties are covered?

Why should I use Reposit, how is it different to a deposit?

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Getting started with Reposit

How do I sign up?

Tenancy Best Practises

Mid-Tenancy Changes

Mid-Tenancy Change - Straight Tenant Swap

Mid-Tenancy Change - Addition Or Subtraction Of Tenant

Mid-Tenancy Change - Address or Start Date Correction

Mid-Tenancy Change - Switchover From Deposit to Reposit

Mid-Tenancy Change - Change of Guarantor

Mid-Tenancy Change - Transfer of Management

Mid-Tenancy Change - Landlord Change

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End of Tenancy Charges

The tenant has paid me directly a partial/full amount for the end-of-tenancy charges submitted through Reposit

Submitting the end-of-tenancy charges

Documents required for end of tenancy charges for a Switchover

How do I know any disputes over charges will be resolved fairly?

What happens if there are damages, cleaning, re-let fees or unpaid rent at the end of the tenancy?

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Notifications

Organisation Notification Settings

Inventory Report Reminders

Other

Cancellation and Refund Policy

My Reposit has closed and shouldn't have