If the management of the property changes, the Reposit will need updating.
For a change of landlord, please follow the steps for Mid-Tenancy Change: Landlord Change.
To transfer management of the Reposit to the new landlord or letting agent, please email Reposit (hello@reposit.co.uk) with the following and cc the new landlord or letting agent:
The full property address as shown on the Reposit
The tenants' names and email address as shown on the Reposit
The name of the new landlord/ letting agent
The email address of the new landlord/ letting agent
The new landlord or letting agent will need to collect relevant documents from the previous managing agent to ensure the Reposit is fully covered.
If you are the new landlord or new agent, kindly inform the current managing agent or landlord to email Reposit with the necessary information and cc you in the email.
Upon receiving the request, we will create an account for the new landlord/letting agent if they do not currently have one with us, and transfer the Reposit(s) over to this account. They will receive an invite to set up their account once it has been created.
As the Landlord it's important to collect the following documents from the previous managing agent in case of end-of-tenancy charges:
Referencing certificate - You will need a copy of the original referencing certificate to show the tenant(s) was eligible to use Reposit.
Signed tenancy agreement
Signed check-in report/inventory - If the previous letting agent does not provide a signed copy, then you will need to request that they provide you with the evidence that the inventory was made available to the tenant(s) at the start of the tenancy.
Full rent statement to date - You will need to obtain a full rent statement of the payments which the tenant made from the start of the tenancy until the present.
Any other documents relevant to the tenancy
Once the transfer has been completed, the new landlord/ letting agent will be able to manage the Reposit(s) using our video tutorials.
From the Reposit dashboard, they will be able to extend or checkout the Reposit as needed, and submit end-of-tenancy charges if required.