Reposit fee
The cost of your Reposit is equal to one week's rent up front (subject to a minimum of £150). This fee is split equally amongst all tenants named on the Reposit and must be paid prior to your move-in date.
For example, if the rent is £500 per calendar month, with one week's rent being £115.38, then the Reposit fee will be £150. If there are two tenants named on the Reposit, each tenant will be required to pay £75.
In another scenario, if the rent is £1000 per calendar month, the Reposit fee will be the equivalent of one week's rent at £230.77. If there are two tenants named on the Reposit, each tenant will pay £115.38.
Your Reposit fee is for the use of our services and therefore non-refundable at the end of the tenancy. As the payment is a service fee, if any charges have accumulated during your tenancy, your Reposit fee cannot be used to offset this cost.
Annual fee
You will be required to pay an annual fee every 12 months you remain in the property. This fee is £30 and is split equally among all tenants named on the Reposit.
The whole fee is applicable regardless of how long you remain in the property after the 12-month anniversary date.
Periodic tenancies
If you are on a 6-month rolling contract, your agent can extend your Reposit if you choose to stay in the property. You will only be charged the annual fee if the tenancy surpasses a 12-month period. An annual charge will then continue to apply every 12 months you remain in the property
Tenant swap fee
If you are an incoming tenant on an existing tenancy, you will be required to pay a £50 admin fee to be added to the Reposit.
You will not be required to pay the Reposit fee (mentioned in the first point) in addition to the tenant swap fee.
Dispute fee
If there are end-of-tenancy charges submitted against you, you will have the option to accept or dispute these. If you choose to dispute, your case will undergo Alternative Dispute Resolution (ADR).
If you wish to dispute the charges you will be required to pay a £60.00 fee to register your dispute.
The case will then be sent to a third-party independent adjudicator.
If the result is awarded wholly in the landlord’s favour, you will not be refunded the £60.00 dispute fee and will be required to pay for the end-of-tenancy charges in full.
If the result finds you to be owing a lesser amount than what was submitted, the £60.00 fee will be deducted from the final amount due, see the example below:
Original charges submitted by your agent = £200.00
You paid £60 to dispute these charges
ADR result rules that you owe = £150.00
You would be required to pay the remaining balance of £90.00
If the result is less than £60.00, the charge will be partially or fully refunded to you on the same date the result is issued, see the example below:
The result rules that you owe = £25.00
You will be refunded the amount of £35.00.