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Carla

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Latest activity by Carla
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    Carla created an article,

    How to respond to end of tenancy charges?

    If end of tenancy charges have been raised, you will be required to respond on your dashboard.  This video covers: How to respond to the charges What to expect if you choose to accept or dispute t...

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    Carla created an article,

    How to complete my Reposit?

    To complete your Reposit, you will need to follow some quick and easy steps on your Reposit dashboard.  This video covers: How to navigate your dashboard The sections you need to complete, eligibi...

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    Carla created an article,

    How to create a claim?

    Creating a claim may seem like a daunting task, however we’re here to help to make this as smooth as possible.  This video covers the following: How to start a claim What documents and evidence ar...

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    Carla created an article,

    How to extend or check out a Reposit?

    End of tenancy with Reposit is a straightforward process. You and your landlord will receive a month and a week before the end date of the Reposit reminding you of actions you may decide to take; y...

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    Carla created an article,

    How to create a Reposit and invite my tenant?

    Creating a Reposit and inviting your tenant(s) will only take a few minutes. This video covers the following topics: Creating a Reposit What details are needed regarding the property and tenant(s)...

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    Carla created an article,

    Do I still need to collect a deposit?

    Tenants cannot choose both Reposit and a traditional deposit so if they purchase a Reposit, you won’t need to ask for a cash deposit.  However, we require agents and landlords to offer Reposit as a...

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    Carla created an article,

    Are my properties covered?

    With Reposit, the landlord is the beneficiary of the insurance policy. That means there is no cooling-off period in which the tenant could potentially cancel the policy leaving your property unprot...

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    Carla created an article,

    Why should I use Reposit, how is it different to a deposit?

    The question is why wouldn’t you? With Reposit you receive 8 weeks’ worth of tenancy cover which is 3 weeks more than a cash deposit - completely free of charge to you!  You will also benefit from ...

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    Carla created an article,

    How do I know any disputes over a claim will be resolved fairly?

    When a dispute is sent to a third-party adjudication service, Independent Adjudication Services, their conclusion is final and cannot in any way be influenced by Reposit.

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    Carla created an article,

    What happens if the tenant disagrees with my claim?

    If the tenant disagrees with the claim raised against them they will be asked to submit evidence to support their dispute. Before the claim is sent to our independent arbitrator, the tenant will be...