Agent FAQs

What is Reposit?

• Why should I use Reposit, how is it different to a deposit?
• How do I know my landlords' properties are covered?
• Can you earn commission?
• Who is eligible to use Reposit and what is the criteria?
• How can Reposit be used on house shares, periodic tenancy or HMO?
• Does the Tenant Fee Ban affect Reposit?

See all 7 articles

Getting started with Reposit

• How do I sign up?
• How do I create a Reposit and invite my tenant?

Mid-Tenancy Changes

• Can I swap tenants on an existing Reposit?
• What is a Switchover and when is it used?
• Is my tenant eligible for a Switchover?
• How do I use and initiate a Switchover?
• What date should the Switchover Reposit start from?

End of Tenancy & Claims questions

• How to extend or check out a Reposit?
• What happens if there are damages or unpaid rent at the end of tenancy?
• Documents required for end of tenancy charges - when a Switchover has been used
• How to create a claim?
• What happens if the tenant disagrees with my claim?
• How do I know any disputes over a claim will be resolved fairly?

Other

• Cancellation and Refund Policy