If a tenant disputes a charge, the case is raised to adjudication via a third party company - Independent Adjudication Services Limited, headed by Lisa Williamson.
Lisa is an adjudication specialist with a wealth of experience in the property industry and was a senior member on the TDS adjudication panel.
The case will be reviewed by IAS who will examine the evidence before making a decision. On average, disputes reach a decision within 14 days. This decision is final and Reposit has no influence over this decision.